1. Introduction
Vladimir Tchoutchelov respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use knowhowchess.com.
2. Data We Collect
- Personal information you provide when registering or purchasing (name, email address, billing information).
- Usage data automatically collected by the website (IP address, browser type, pages visited, cookies).
3. How We Use Your Data
- To provide access to the course content and any coaching sessions purchased.
- To process payments and manage your account.
- To communicate with you about your purchase, course updates, and support requests.
- To comply with applicable legal obligations.
4. Legal Basis for Processing (GDPR)
We process your personal data on the following legal bases:
- Performance of a contract (Art. 6(1)(b) GDPR) — to fulfill your purchase and provide course access.
- Legitimate interests (Art. 6(1)(f) GDPR) — for website analytics and service improvement.
- Legal obligation (Art. 6(1)(c) GDPR) — where required by Belgian or EU law.
5. Data Sharing
- We do not sell or rent your personal data to third parties.
- Data may be shared with trusted service providers (payment processors, hosting providers) solely to operate the service, under appropriate data processing agreements.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., Belgian accounting and tax obligations of up to 7 years for invoicing data).
7. Cookies
- We use cookies to improve user experience and analyze website traffic.
- You can manage your cookie preferences through your browser settings or via the cookie consent banner on this site.
8. Your Rights (GDPR)
As a data subject under EU/Belgian law, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data (“right to be forgotten”), subject to legal retention obligations;
- Object to or restrict certain processing;
- Withdraw consent at any time where processing is based on consent;
- Lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
10. Contact
For any privacy-related questions, requests, or to exercise your rights, please contact: info@knowhowchess.com